Check Out Our Testimonials!
On behalf of St Elmo Church of Christ, I would like to express our appreciation for the excellent job you did in cleaning our drapes sheers, pew cushions, and area rugs. You were very professional in handling the cleaning, ensuring that we were in no way inconvenienced by your work. We did not realize how dusty and in some cases soiled these items had become. It is a pleasure to have them clean and fresh. We also appreciate the reasonable cost. We did shop around and found your price to be most favorable. Once again thank you. We will certainly recommend you and your company.
I have used On-Site Drapery and Upholstery Cleaning for 3 years. The difference it makes with drapes and furniture is amazing! I can rest assured that my guests are in the cleanest environment possible. It extends the life of my upholstery and smells wonderful. Tom is great to work with. He is efficient and organized with no adverse effect to the guests. I am pleased with and recommend Tom’s service.
On-site Drapery Cleaning has serviced our hotel for the past two years. I was surprised at the amount of dirt that is removed from upholstery and drapes. It definitely helps keep the suites smelling fresh. Tom has worked with our staff to provide service with minimal impact on in-house guests and our heart of the house operation. I have been pleased with the service.
I wanted to drop you a line to say, “Thank you” for the great job you and your staff have done on our property. This last year was our first full year after the $11 million plus renovation project and our first year using your services. Our customer scores for cleanliness remained extremely high. This is no small accomplishment considering every guest we check into the hotel we give them a warm delicious chocolate chip cookie. Guess what is the first thing they do when they get into their room? It is of course to pull back the drapes to enjoy that amazing view! As you can imagine, warm chocolate chip cookies and drapes, not a good match. Not only did you and the team do a fantastic job keeping us clean, but you did so in the most unobtrusive manner. I rarely knew you were on the property. Your service has played such an important role on our property that U have included in our budget for the year and a second visit during the year. Thank you again and we wish you much success.
I am writing this as a letter of recommendation for Tom DeMatteo and his company, On Site Drapery Cleaning. I have been doing business with Tom for many years. He has always done an excellent job with helping me extend the life of my drapes and upholstery, while helping to maintain a level of cleanliness that my guests and I both expect. Tom normally comes in two times a year and cleans all the curtains and any upholstered furniture in my 241 room hotel. When Tom and his staff are on property working, they never disrupt our daily operations. They are very professional and always want to cause the least impact on my guests. He is always willing to work with my schedule, which is based on seasons and availability. They come in, do the cleaning and never leave a mess. I could not ask for a better company to partner with to help my staff keep my property clean. The investment in On-Site's services is a way of getting the most out of what products we have already purchased to decorate our rooms. Just being able to get the dust out of these items helps the rooms feel and smell cleaner. I will continue to use these cleaning services n the future. I am sure that by allowing Tom and his staff to demonstrate their services to you, would make you want to get on board. I would be glad to answer any questions that you might have as to my partnership with this company. Please feel free to contact me if I may be of further assistance at 865-436-5621.
The Clarion Inn & Suites began utilizing the services of On-Site Drapery Services last year, and has been reaping the benefits ever since! As one of the most prestigious hotel properties in Gatlinberg, it is imperative that they hotel seek out opportunities to provide our guests with much more than merely a pleasant stay in downtown Gatlinburg. The Clarion strives to provide her guests with quality and attention to detail throughout and that most assuredly includes clean guest room appointments, i.e. draperies and upholstery. I would like to say how much the Clarion Gatlinburg truly appreciates Mr DeMatteo and On-Site. It is important to emphasize that the business and individuals the Clarion utilizes and associates with be good character and reliability, honest in their dealings and fair in their treatment of people. Tom and his company reflect these characteristics. Mr. DeMatteo’s skill, kind, upbeat demeanor, and commitment to superior service have been very impressive and are rare commodities these days. On-Site arrives on time, performs their service efficiency and leaves the hotel with noticeably cleaner and fresher drapes and furniture, and an overall buoyant feeling! I can appreciate that it may not be often enough that business correspondence these days is of such an unabashed endorsement of vendors and their services, therefore it is a pleasure to say I most assuredly offer my highest recommendation for On-Site Drapery Service LLC to you, and a genuine note of gratitude for the professionalism of Tom DeMatteo and On-Site Drapery. The Clarion Gatlinburg will most definitely continue to use his services.
We here at Memorial Mission Surgery Center have been doing business with On Site Drapery for many years. I would like to say that I would recommend this company for any of your upholstery cleaning from lobby chairs to healthcare upholstery i.e. privacy curtains to office chairs. We have always received friendly courteous on time service from Tom DeMatteo the owner of the company.
Wow, my cellular shades and custom – made valances/drapes look like new. If you need any cleaning done in your home I would highly recommend Tom and his crew. They are thorough, neat, and professional. This is the second time I have had them clean and I have been extremely satisfied and thrilled with the results each time. They also did a great job cleaning my upholstered sofa and chairs.